Patient Portal Admin Overview

Your starting point for configuring and managing the patient-facing portal.

Pharmily+

A 4-tab area for staff to manage the patient-facing portal — with top-line stat cards (portal users, appointments booked, engagement rate).

Requires workspace-admin access — regular pharmacist/technician accounts don't see this area, even if they can see its nav item.

Where to go

FAQ & Troubleshooting: Appointments & Scheduling

Common questions about booking conflicts, statuses, and time-off requests.

Managing Patient User Access

Approve, suspend, or reactivate a patient's portal account.