FAQ & Troubleshooting: Clinical Interventions
Common validation errors for interventions, DTPs, and ADR reports.
"Duplicate entry detected" when creating an intervention
A very similar intervention already exists for this patient. Check Interventions by Patient before creating a new one, or open the existing one instead.
"Duplicate strategy types are not allowed"
You can't add two strategies of the same type to one intervention — for example, two "Dose Adjustment" strategies. Combine them into one, or use a different type for the second.
Why was my Custom strategy rejected?
Custom strategies need both description and rationale to be at least 20 characters each — the usual 1-character minimum for other strategy types doesn't apply to Custom.
What's the difference between symptom severity and overall ADR severity?
An ADR report has two separate severity scales: each individual symptom is Mild/Moderate/Severe, while the report's overall severity adds two more levels above that — Life-threatening and Fatal. Rate them independently; a report with only mild individual symptoms can still be marked overall-severe if the combination warrants it.
"At least one drug is required" / "At least one symptom is required"
Both are hard requirements on an ADR report — an ADR with an empty drug or symptom list can't be saved, even as a draft.
Do DTPs and MTR problems use the same categories?
Yes — DTPs and MTR's problem-identification step share the exact same type/category/severity taxonomy, so what you learn recording one applies directly to the other.