Point of Sale & Business OperationsPoint of Sale, Sales & Till Management
Offline Mode & Sync Status
How POS behaves when your connection drops, and how to check sync status.
A status indicator shown on the POS screen reflects whether you're online and fully synced.
Desktop only:
The web app's sync indicator reflects connectivity to the server, but true offline sale-taking — continuing to ring up sales with no connection at all and syncing later — is a Desktop-specific capability. See Desktop POS Screen and Held Sales (Desktop).
Pulling data
Products and customers sync down to keep local data current; sales and stock-take results sync up once you're back online.